Epapermagazine: Use of Artificial Intelligence and Chatbots for Business Enhancement

Technology progressed so fast that many of us got left behind. But, not to worry, we have chatbots of all imaginable kinds to help us in almost everything we do. They find a use in the commercial sector these days, but it won’t be long before we have our own personal chatbots instead of smartphones. Alright, that is stretching things too much, too fast, but it is a possibility that one cannot ignore.

Constant Learning and Upgrading

The chatbots are artificial intelligence applications. That means they have machine learning capabilities. The machine learning is the concept of feeding the real-time feedback of the performance of the machines. This means that they can use the artificial intelligence to reprogram their instructions all the time. If you see the companies that indulge in chatbot development India is replete with it.

Artificial Conversation Entity is the computer program to talk like a human being. It uses auditory and textual interactions to achieve this. Voice recognition software came into being in the 1950s. today we can see this software in use as chatbots at almost every place we go. Artificial intelligence powered chatbots can:

• Understand language and commands.
• Chat with people like a member of the staff.
• Assess information and identify those that are useful.
• Can always learn using feedback of interactions with users.
• It will store information app categorize it.
• It stores the information in a place where it can access it with ease.

Chatbots find use in entertainment, education, and as development tools. People also use it for design, customer support, and communication. In most cases, it is useful for Analytics, Shopping, and Productivity.

Chatbots for the Sportsmen

Of late new types of chatbots have become useful for sportsmen to keep track of their activities and make a note of their progress. People who travel have their own type of chatbots that assist them in booking reservations and checking the itinerary. The chatbot companies are developing advanced versions that can take care of the utilities and do the HR work also.

The need for chatbots for checking in remote locations and dangerous situations and make reports using the media is growing. It is more so in areas where people still fight and bomb each other. There are ones that use language recognition to interact with children and pass on messages in their child care centers.

Use of the Supermarket Chatbot

Then, there are the most common supermarket variety of chatbots that will find out the details of the customer by tapping into the data bank. They will ask the customer if he needs any of his customary items by checking his previous purchases.

Chatbots can carry a lot of data with them and this makes them useful. The humans will not know everything about a product and so will not be able to give a complete reply to any customer queries about the product. But, few people like to talk to a robot and divulge personal information. So, there is always the human service agent to cater to such people. Considering the usefulness of chatbots, it is imperative for businessmen to use them to improve their business turnover.